Store Policy

Please read the below carefully before you order.

GENERAL

  • We do NOT ship to countries which have a local Distribution on Audio Note Parts: United Kingdom, China, Hong-Kong, Denmark, Korea, Italy, Vietnam and Canada.

  • For orders outside India and the UK, no tax is added. Note that taxes may charged upon import.

  • All sales are final. No returns are accepted.

  • Due to the DIY nature of the components, no warrantee is given. We always have your satisfaction in mind however, so contact us when you have a problem.

  • When an item is ‘dead on arrival’, please inform us immediately, so we can investigate and replace the item. All such claims need to be done within 10 days after receipt of the goods.

  • Indian deliveries currently will be imported in monthly batches, lead time will be 3 to 5 weeks. Contact us when urgent delivery is needed.

  • Deliveries outside India will have a lead time up to 5 business days before shipping, when in stock.

  • For payments, please read the instructions on the order form. For Indian customer after conformation of the order, we will send a payment link for on-line payment using cads, wallets and NEFT bank transfer;

  • For International customers, we will send a Paypal invoice, payable via Paypal.

  • OEM's who want to order in quantity, please contact us directly.

 

SHIPPING

Cost for handling, packaging and shipping are as follows: 

 

For India:

  • Order value up to Rs. 15,000 - Flat fee: Rs. 1,500

  • Order value higher then Rs.15,000 - Free Shipping

All other countries:

  • Flat fee of Rs. 2,500

Shipping costs will be added to your order which will be confirmed in the order confirmation. 

Note that orders from outside India will be shipped directly from Audio Note UK. 

Audio Note Parts

 

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